As a fellow REALTOR®, I know how often we have to hear things we don’t want to hear, and so I thought I would take this opportunity to tell you how my son, Patrick, has raved about your professionalism and conscientiousness. I know from experience that his type of transaction is not the easiest, so I wanted you to know how grateful he is to you.  I am sure he has told you all of this, but it never hurts to reiterate something so positive.